Track your shipment using the identifier on your documents (AWB, Bill of Lading, container number, or booking/reference). If your paperwork points to a partner carrier, use that link for the most up-to-date events.

How to Track

1. Find your AWB, B/L, container, or booking/reference number.
2. Paste it into the tracking field on our portal or the indicated partner site.
3. Review milestones, estimated delivery, and any exceptions.

Common Status Milestones

• Booked / Received: Shipment created in the system;
• Picked Up: Cargo collected from shipper;
• Export Customs Cleared: Cleared to depart origin;
• Departed Origin: Flight or vessel has left;
• In Transit: En route between hubs or ports;
• Arrived Destination: Reached destination port/airport;
• Import Customs: Undergoing clearance at destination;
• Out for Delivery: With last-mile carrier;
• Delivered: Proof of delivery (POD) available;
• Exception: Delay or issue - check details or contact support.

Not Seeing Results?

• New shipments may take 12–24 hours to appear;
• Remove spaces and double-check letters vs numbers;
• Use the partner link shown on your AWB/B/L when provided;
• If still unavailable, email our team with your details.

Support

Contact: [email protected]

Include for faster assistance:

• Tracking identifier (AWB, B/L, container, or booking/reference)
• Origin and destination (city, country)
• Shipper/consignee names (if applicable)
• Screenshots or notes of any exception messages

Data & Privacy

Tracking data is shown only to legitimate shipment stakeholders. We do not sell personal data.